Returning your purchase without using this label can lead to delays in processing your refund. Upon confirmation from the courier that your product is safely on its way back to our facility for inspection, you can expect to see your refund within 4-7 business days.ĭon’t forget to contact us via our toll-free number at 1-86 if you wish to return an item, as we will be emailing you a prepaid return label. (After 14 days they become a final sale item.) How long does it take for my money to be refunded? As such, they are final sale and cannot be returned or exchanged.Ĭontact lens cases are final sale items and cannot be returned or exchanged.Ĭlearly eyeglasses cases in their original as-new condition may be returned for refund within 14 days of delivery. RGP (rigid gas permeable) lenses are custom made for each individual order. Boxes must be sealed, unopened, and unmarked. Contact Lenses and Accessories Return PolicyĬontact lenses may be returned within 30 days of delivery.
If you are not absolutely satisfied with your glasses, contact us via our toll-free number at 1-86 or visit one of our stores and we will be happy to assist you!Ī small number of heavily discounted items may have moved to our Last Chance / Final Sale category, in which case they are not eligible for a refund, exchange or store credit.
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Items must be in new unworn condition and returned in their complementary cases to be eligible for a full refund or exchange. We accept glasses and sunglasses returns within 30 days of the delivery date. Glasses & Sunglasses: 30-Day Return Policy
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